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Relationship Manager – Broking

Your time is now to be your exceptional best at Old Mutual!

Job Description

  • To recruit new brokers as per the set targets
  • Design and implement a robust engagement plan with brokers
  • Put in place a weekly and monthly visitation plan that ensures that brokers are well serviced and that all issues arising out of their relationship with the company are attended to efficiently and effectively
  • Develop robust training and development programs for potential brokers that covers products, processes and our procedures
  • Develop and agree performance targets with brokers and assist the branch managers develop and agree on performance targets with brokers in their regions
  • Daily coordination and monitoring of the sales initiatives
  • Develop with the assistance from the Head of BD & marketing sales revenue targets
  • Develop a pipeline of prospects and work closely with brokers to close leads and meet New Business targets as agreed
  • Liaise with the Underwriting Manager to ensure the retention of business from brokers and actively provide feedback to ensure proactive engagement
  • Monitor the compensation plans for broking team including commission structure, incentives etc.
  • Liaise with underwriting department to ensure acceptable quality of business is written in order to ensure that the set loss ratio targets are achieved
  • Liaise with underwriting department to ensure the company offers competitive quotes for new business
  • Monitor closely market developments that have an impact on business transacted through brokers and share such intelligence with management from time to time
  • Prepare weekly and monthly business progress reports
  • Ensure sales promotions as per the company’s strategies
  • Ensure 100% collection of premiums as per the Cash & Carry law and the company’s credit policy
  • Cover note control – to make sure all outgoing cover notes are properly used and returned for booking within 5 working days after being issued to clients.
  • Motor Certificates – to ensure close management of certificates by ensuring full accounting of certificates before replenishing stocks
  • Develop a monthly/quarterly/annual plan of engagement for brokers but in Dar es salaam and at the branches
  • Work closely with marketing department to ensure that brokers are involved fully in marketing activities aimed at promoting the brand equity and generating business
  • Demonstrates and exhibits client-centric behaviour.
  • Ensures that compliance requirements are adhered to and deals with non-compliance issues pro-actively.


Skills and Experience

2-3 years work experience


Bachelors Degree (B): Marketing And Business Management (Required)

The deadline for submitting the application is 29 December, 2020


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