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 IT Support Officer

Songea , Tanzania 


Job Description

  •  Provide technical and administration services for all electronic means of communications
  • Provide ‘back-up’ system for electronic files
  • Ensure a secure internet within the office
  • Liaise with communications providers to ensure stable connections for internet
  • Maintain all computing programs in a current status and ensure that no “pirated” copies of programs are in use on company computers
  • Carrying out any other IT related duties that may be assigned
  • Ensure that Microsoft office products, operating systems and other software products are installed and configured
  • Carry out daily backup for all applications and databases and prepare daily Anti-virus, backup reports, documenting success and failures


Knowledge in Networking

  • Basic knowledge in configuring/managing network setup in the locations.
  • Basic knowledge in troubleshooting network related issues.
  • Basic Knowledge in server setup like backup server etc.

System Administration

  • Knowledge in managing basic system issues.
  • Knowledge in domains and configuring machines in domain and Active Directory.
  • Configuring Printer setups for users.
  • Installing / managing software’s like Anti-Virus and other applications.
  • Basic Knowledge on Firewall setup.

Managing IT Inventory

  • Managing Vendors and buying assets by following our Olam Protocols.
  • Managing the IT Inventory in the location

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