-->

Type something and hit enter

On



Pakua App ya 'EDUSPORTSTZ NEWS' Uweze kufurahia Habari zote za Mapenzi; Udaku, Ajira na Michezo kila siku Ipo Google Playstore, Kwa Ku BONYEZAi INSTALL Ili KUIDOWNLOAD Kwenye Simu yako Nakusoma habari zote hata kama hauna MB

 


CUSTOMER SERVICE AGENTS POSTS
(4)  


JOB Description

  • Handling and replying to customer inquiries through live chats, phone calls, social media interaction with customers
  • Maintaining customer relations.
  • Providing feedback to Supervisor/ Head on customer’s needs/feedbacks.
  •  Preparing and generating reports/relating customer’s queries.
  •  Researching into customer’s queries/concerns into the systems.
  • Assist players with specifics about promotions, loyalty programs, and terms and conditions
  • Escalate all necessary issues to management in a timely fashion
  • Perform payment approvals for small transactions while following processes to identify Fraud, and risk
  • Other duties as necessary and/or assigned

EXPERIENCE

  • Experience with computers, browsers, and mobile devices
  • Ability to search, find answers, and assist our players with a wide variety of issues
  • Great written communication skills
  • Selfmotivated and very reliable
  • Candidates with sports betting knowledge/knowledge of major sports will be preferred
  • 2 years or more Customer Service experience in an office or call center setting preferred
  • Experience with sports betting technology is preferred.

Job Type: Fulltime


Deadline for application is 3RD Of November,2020.

Send application via marketing@winprincess.co.tz



Click to comment
 
Blog Meets Brand